What is Tech Plaza?A
T Plaza is an independent provider of on-demand tech support. We have cerfified engineers who have best solution for our customers. And please note that we are not not affiliated with any third party brand unless specified.
What services does T Plaza offer to its customers?A
A study reveals that 85% computer owners are exposed to virus/spyware threats and whatever they are doing is tracked by distant hackers. These days whenever new spywares, Trojans, viruses are ready to attack computers everyday in innovative ways; each PC Owner is at a huge risk. We provide skilled detection, removal and firewall-like protection against such virus/malware.Apart from this we also help installing the printers, support for Dig cams, Wi Fi set up and Network configuration.
What are your hours of operation?A
Our Technical Engineers are available seven days a week between 8 AM and 2 AM (Eastern Standard Time).
Is the service guaranteed?A
Definitely! Our services come with a refund policy in place. If we can't resolve your computer problem or our solution didn't workout, give us a call within 5 days of service delivery and you'll get a full refund for the service purchase price.
What type of computers do you support?A
If you are running Microsoft Windows XP or Windows Vista, Windows 98 and Windows 2000 on your computer, we can help you.
What method of payment do you accept?A
We accept all major credit cards, and offer payment on secure website with a highly secured payment gateway, or over the phone directly with one of our solution engineers.
What is Tech Plaza's Remote Assistance?A
Our remote control software is the key to diagnosing and resolving your computer problem. Once the software is downloaded, our Technical Engineers can operate your keyboard and mouse to resolve your problem while you watch! Remote control technology is like having the expert sitting beside you and solving your problem, but in a virtual space. You are always in the driver's seat and can turn off remote access at any time. You have complete control of our Technical Engineer's access during our secure remote process and can see everything they are doing to diagnose and fix your computer.
Is my information secure?A
We use security measures to protect against the loss, misuse or alteration of information so you can feel comfortable and secure when shopping. We use industry-standard SSL and encryption technologies when receiving your personal information.
What are Tech Plaza's Technical Engineers?A
Our Technical Engineers are highly-experienced experts that use the latest tools to diagnose and resolve your problem in the fastest and most effective way possible. From virus removal to optimizing a slow computer, our experts can handle any PC problem, big or small. Our Technical Engineers are not only experts in computers, but also home networking, popular gadgets including MP3 players, digital cameras and more!